Privacy Policy
1. Introduction
Welcome to Pole Coven (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website.
2. Information We Collect
We collect the following types of information: Personal Information (Name, email address, phone number, payment details, and any other details you provide when booking classes, signing up for newsletters, or contacting us), and Automatically Collected Information (IP address, browser type, device information, and usage data through cookies and analytics tools).
3. How We Use Your Information
We use your information to process class bookings and payments, communicate with you about schedule changes, promotions, or important updates, improve our website, services, and customer experience, and ensure security and prevent fraud.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with payment processors to securely handle transactions, third-party service providers used for signups and class management, marketing, or customer support, and legal authorities if required by law or to protect our rights and safety.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience. You can adjust cookie settings through your browser preferences.
6. Data Security
We implement appropriate security measures to protect your personal data. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to access, update, or delete your personal information, opt out of marketing communications, and/or restrict processing of your data. To exercise these rights, please contact us at hello@polecoven.com.
8. Third-Party Links
Our website may contain links and embedded content from third-party websites. We are not responsible for their privacy practices and encourage you to review their individual policies.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. This policy was last updated on Mar 6, 2025.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@polecoven.com